支払いとプロモーション
お支払いとプロモーションに関するすべての情報をご案内します。支払い方法、割引の適用方法、支払いの安全性についてご確認ください。
karllagerfeld.comでのショッピングでは、以下のお支払い方法をご利用いただけます。
VISA
Paypal
ApplePay
American Express
Mastercard
Diners
Discover
JCB
Bank Transfer
お客様のセキュリティのため、すべてのクレジットカードによるお支払いは、バリデーションチェックと認証を受けます。
便利で安全にクレジットカード情報を保存できるエクスプレスチェックアウトもご用意しております。これにより、ご購入のたびに情報を入力していただく必要がなくなります。
お支払い情報を入力すると、ご注文を完了する前にカードの承認を行います。
課金されるタイミングはお選びになったお支払い方法によって異なりますが、お支払いの内容はご注文確認メールに記載されていますので、メールをご確認ください。
"ニュースレターにご登録いただければ、年間を通して特別オファーやお気に入りアイテムのプロモーションコードをお届けします。
コードを使用するには、ショッピングバッグの「プロモーションコード」欄にコードを入力し、「適用」をクリックしてください。1回のご注文でご利用いただけるプロモーションコードは1枚のみとなります。
プロモーションコードが使えない場合は、コードが使用済みであるか、プロモーション期間が終了している可能性があります。
プロモーションコードが利用できるのは1つの商品カテゴリーのみですが、これはコードを受け取ったニュースレターで確認し、内容を確認することができます。
弊社は、karllagerfeld.comでお買い物をされるお客様のデータの保護に尽力しています。
弊社の決済パートナーであるShopify Paymentsとその高度な暗号化サービスにより、すべての購入は最大限のセキュリティで保護されています。
セキュリティは、ウェブアドレスバーの鍵アイコンと弊社のウェブアドレスの先頭の「https」で確認できます。
karllagerfeld.comでのすべてのお取引は、Shopify Paymentsが管理しており、決済を承認する前に不正防止チェックが行われる場合があります。
さらにセキュリティを強化するために、ご注文を確定する前に、お客様にご注文内容の確認を行う場合があります。
karllagerfeld.comでのお買い物には、現地の税法が適用され、EU以外の国への配送には追加の関税や通関手数料が発生する場合があります。
すべての税金を計算のうえ、チェックアウト時に明確に表示いたしますので、追加料金に驚かされることはありません。
karllagerfeld.comの価格およびプロモーションは国ごとに異なります。チェックアウト時に選択された配送国がブラウジング時の国と異なる場合、価格、利用できるプロモーション、適用される為替レートがその国に応じて変更されることがあります。
この問題についてご説明いたします。お支払い金額がチェックアウト時に表示された元の注文合計金額よりも低い場合、1つ以上の商品がお求めいただけない状態になっているため、発送された商品に対してのみ請求が行われた可能性があります。商品の在庫がない場合、できるだけ早急に返金いたします。
お支払い金額がチェックアウト時に表示された金額より高い場合、弊社までご連絡ください。
万が一、追加料金の発生や誤請求があった場合は、直ちにお客様に返金いたします。
"karllagerfeld.comで買い物をされた場合、お客様のクレジットカードへの請求は一度しか行われません。
ただし、カード明細書に金額が2回記載されることがあります。最初の記載はご注文時に作成された支払い承認リクエストで、2回目は支払い確認です。
karllagerfeld.comでの最近の取引についてご不明な点がございましたら、お気軽にお問い合わせください。
HOW TO READ THE DIGITAL PRODUCT PASSPORT
KARL LAGERFELD’s Digital Product Passport provides product-level information on materials and supply chain traceability, based on available data collected from suppliers and partners. It can be accessed by scanning a QR code in the garment’s care label.
The passports are powered by Fairly Made®, a traceability and impact measurement platform that helps KARL LAGERFELD collect and display product-specific information across its supply chain.
The Digital Product Passport collates information on the product’s materials, supply chain, traceability, recyclability, and selected environmental characteristics, to provide the information available for that specific item at the time of analysis.
Using a smartphone, scan the QR code in your product’s care label. You can also access the passport through selected product pages on KARLLAGERFELD.COM.
The Digital Product Passport makes product information more accessible to customers, bringing key details together in one place. This includes information on identified materials, suppliers and production stages. As supply chains are complex and continually evolve, the passport reflects the data available for that specific product at the time of analysis.
MATERIALS
The Materials section shows the main material composition of the product. Depending on the item, this may include the main fabric, lining, trims and other components.
RECYCLABILITY SCORE
The Recyclability score ranges from 1/5 to 5/5 and is calculated by Fairly Made®.
The score indicates the product’s recyclability potential based on factors including its product type, material composition, recycling method, and how easily it can be broken down into fibers for reuse. Actual recycling also depends on factors like collection, sorting and recycling infrastructure, which may vary by location.
A higher score indicates greater recyclability potential under Fairly Made®’s methodology. The below follows Fairly Made’s definition of scoring:
5/5 - Products made from a single component and a single material are generally easier to recycle, as they can be broken down into fibers and potentially transformed into new yarn.
1/5 - Products containing elastane, or complex product types such as shoes and bags, are more difficult to recycle through fiber recycling processes.
The score should be read as an indication of recyclability potential based on Fairly Made®’s methodology and the product information available at the time of analysis.
TRACEABILITY SCORE
The Traceability score ranges from 1/5 to 5/5 and is calculated by Fairly Made®.
According to Fairly Made's definition, the Traceability score of a product indicates the extent to which suppliers and production stages have been identified in the product information. This score reflects the proportion of supply chain actors identified for the product components and production stages included in Fairly Made® methodology.
The score is based on:
1. The number of manufacturing steps required to produce the item is estimated. This involves mapping out the entire production process, from raw material extraction to the final assembly of the product.
2. The suppliers involved in the product supply chain are identified with their role and country of origin.
3. Each component of a product has its own traceability score based on the number of suppliers identified in its supply chain.
4. The traceability score of a product is the weighted sum of the scores of its components according to the weight of each of them.
0/5 - No supplier has been identified in the supply chain.
5/5 - All suppliers in all tiers have been identified.
PRODUCT TAB
The Product tab shows where the key stages of the product supply chain took place.
For selected product components, like the main fabric, the Digital Product Passport shows the production stages and the country linked to each stage. These may include weaving, dyeing, and product manufacturing.
Weaving is the process of turning yarns into fabric.
Dyeing is the process of applying color to the fabric or material.
Product manufacturing is the process of assembling the product into its final form.
Arrows show the sequence of these stages. For example, a product’s main fabric may be traced through weaving, dyeing, and product manufacturing, with the relevant country shown for each stage.
PLASTIC MICROFIBERS
Where shown, the Plastic Microfibers section indicates that a product may release microplastics into the environment during washing. This information is generally relevant to products containing synthetic materials and highlights a potential environmental impact that can occur during the product’s use.
DETAILED TRACEABILITY
The Detailed Traceability section provides a more complete view of the identified supply chain for a selected component.
It shows the countries and the production stages identified for that component. Depending on the material and product type, these may include polymer synthesis, spinning, weaving, dyeing, product manufacturing and warehousing.
Polymer synthesis is the process of creating synthetic raw materials.
Spinning is the process of turning fibers into yarn.
Weaving is the process of turning yarns into fabric.
Dyeing is the process of applying color to the material.
Product manufacturing is the process of assembling the product into its final form.
Warehouse is the stage where the finished product is stored before distribution.
When multiple components are available, use the dropdown to view traceability information for each component separately.
FAQs
The Digital Product Passport is part of KARL LAGERFELD’s effort to make product information easier to access. By bringing product-level information together in one place, it helps customers understand the data available for a specific item.
The information shown depends on factors like the product type, materials, supply chain complexity and data available at the time of analysis. As supply chains can vary significantly between products, some items may have more detailed traceability or environmental information than others.
The Digital Product Passport shows the key identified stages in the product’s supply chain, which may include steps like material production, dyeing and final manufacturing. Assupply chains can be complex, the passport should be understood as a product-level overview of the information available at the time of analysis.